Covid-19 Protocol

At this time, Care Animal Hospital is allowing the public to enter the hospital. We ask that all non-doctor appointments remain curbside, and that every client, both curbside and in-person, call to check in to minimize the amount if people in the lobby at one time.

In-Person Service

Upon your arrival, please call the hospital at 765-284-3000 to notify the staff. They will then get you checked in over the phone and provide the next steps.

Curbside Service

1. Upon your arrival, please call the hospital at <clinic phone number> to notify the staff and let them know what spot number you are in. Provide information about the make, model and color of your vehicle and location on the parking lot, as well as any instructions that staff will need when retrieving your pet for the appointment (driver or passenger side of the vehicle, will the staff member need to bring a leash or pet carrier, etc).

2. Upon your arrival, please call the hospital at <clinic phone number> to notify the staff and let them know what spot number you are in.

3. After we have concluded your pet’s appointment, a staff member will call again to process your payment and then return your pet to your vehicle, along with your pet’s paperwork, your payment receipt, and any medications or products purchased.

Medication Refills & Product Purchases

If you need to refill a medication or purchase supplies or food for your pet, we recommend taking advantage of our online store. The link can be found in the top right corner of our website.

If you are unable to wait for your product to be ordered and shipped, please call the hospital in advance to request the items needed. The staff member will fill your request and process your payment over the phone. When you arrive to pick up your purchased items, please call the hospital to advise of your arrival and inform the staff what spot you are in. A staff member will bring your items and payment receipt to your vehicle.